Overcoming challenges in data management: a success story in the natural gas industry

In a scenario of constant change and fierce competition, the ability to analyze and use data strategically has become a crucial factor for the success of organizations. The need to meet strategic planning priorities and increase operational efficiency drives the search for solutions that enable more rational and effective decision-making .
Strategic data analysis has become a fundamental pillar in the formulation and execution of successful business strategies, because by collecting, organizing, analyzing and interpreting data, companies can gain valuable insights into their customers, market, operations and overall performance, and even generate new business.
Recently, the PwC survey on the Digital Transformation Index Brazil (ITDBr) for 2023 analyzed that digital transformation is fundamentally linked to business challenges, data strategy, differentiated governance involving technology and innovation, and has important impacts on operational capacity and customer and people service. In this process, organizations seek to analyze and use data more strategically in order to make decisions based on reliable and up-to-date information.
Aware of this whole scenario, a large company in the gas sector turned to AMcom to implement Data & Analytics solutions, with the aim of increasing data governance and making strategicinformation more readily available for decision-making and revenue generation.
Company context
Providing a reliable and safe supply of natural gas to all market segments, our client is a leading natural gas transportation company in Brazil. With a vast pipeline network of more than 4,700 km, stretching across the North, Northeast and Southeast regions, and a firm natural gas handling capacity of 74.67 million m³/day, it guarantees service to more than 78 major customers nationwide.
Challenges
The company faced a number of challenges in managing its data from more than 17 different sources of information. This fragmentation of data made the generation of reports a time-consuming and laborious process, requiring the involvement of several employees and consuming an excessive amount of time. It even had an impact on the time it took to generate revenue.
The manual collection of data and reports consumed around 120 hours/month per analyst, compromising the delivery of crucial information for the business. The inconsistency and duplication of data in different spreadsheets generated insecurity and a lack of reliability in the information, making it difficult to make assertive decisions .
Without a complete and reliable view of the data, the legal, billing, accounting, operations and receivables areas faced difficulties in carrying out their activities efficiently and safely, which is a threat for businesses like this that operate in a complex and regulated environment .
In addition, the fragmentation and lack of structure of the data prevented the maintenance of important reports for the company, limiting the strategicvision of the business. Errors in the data resulted in more than 20 different versions of the reports, generating rework and loss of valuable information.
In short, manual and inefficient data management generated a series of pains that limited the company, such as:
- Delays in delivering strategic information;
- Lack of data control and traceability;
- Inconsistencies and disparities in information.
These pains translated into significant losses for the company, such as:
- Reduced productivity and efficiency;
- Increased costs;
- Difficulty in making decisions;
- Delayed revenue generation.
Solution
To overcome these challenges and eliminate the company's pains, AMcom carried out a complete analysis, examining the processes, businesses and technologies used. This comprehensive view enabled a precise and consistent diagnosis of the problems. Based on this diagnosis, AMcom put into practice its expertise in data architecture, the creation of data warehouses/ETLs, data integration, relational and dimensional models. Through meticulous work, the company consolidated and enriched the data, integrating it with other systems. This resulted in reliable, fast, complete and rich analyses.
In addition, through the creation of interactive dashboards, the data was transformed into visual and easy-to-understand information, which is now available in analytical and visual structures to the business areas.
With AMcom's expertise, the company finally has access to organized, reliable and actionable data, which puts it in an advantageous position to achieve its strategic objectives.
Results:
With this implementation, the company has achieved crucial results, such as:
- 100% reduction in data errors;
- Revenue generation and decision making 15 days faster;
- 100% traceability and non-conformities;
- Possibility of making linear regressions and calculating predictability;
- Possibility of predictive calculations regarding the volume required;
- Data governance, with permission and compliance levels (RLS - Row Level Secutiry )
- Greater possibility of extracting business insights
Digital Transformation and the implementation of disruptive and innovative technologies are objectives for all companies today. However, a good Data & Analytics structure, among other practices, is the crucial basis for enabling these innovations.
Are you looking for customized data management solutions to overcome your company's challenges? AMcom is the ideal partner to help you on your digital transformation journey.
Creation of ETLs/Data integration; Implementation of data visualization tools; Creation of data warehouses; Creation of data pipelines; Creation of interactive dashboards; Data architecture ;
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